About Us

Hearing solutions that are customized to each patient's individual needs.

Hearing by Design LLC opened in 2014 and is owned and operated by a combination of a native South Carolinian and a Northerner that decided to move to the sunny south! Both Kayla Bracey and Jennifer Reed have worked in the Myrtle Beach/North Myrtle Beach area for the past 14 years.

Kayla began working for a local family owned hearing aid center many years ago and transitioned to a corporate setting after the business was sold in 2010.

Jennifer entered the picture at the same local family owned business, owned by her grandparents, about a year later. After her grandparents retired and sold the family business, she also made the transition with Kayla and all of their patients.

Both Kayla and Jennifer learned a lot from their experiences at both of the practices that they previously worked for. They love helping people hear better and decided that they would open up their own office and use the skills that they developed. After 14 years of fitting hearing aids, they are proud and excited to welcome everyone to their office in North Myrtle Beach!

Our Pledge to You

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. 

  1. Comprehensive Evaluation
    We evaluate your hearing, your communication needs and the goals for your life.

  2. Recommend Only What Needs Recommending
    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. A Clear Understand of the Journey and the Results
    We will make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes of those steps are.

  4. Seeing and Hearing the Benefit
    We will verify that the hearing instruments and any accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit
    We will work with you to create a long-term treatment plan, defining follow-up appointments, regular ongoing evaluations and any additional care that you may need to ensure you stay satisfied with your hearing for years to come.

  6. We Commit to You for a Lifetime
    All Starkey products receive free cleanings and testing for their lifetime.

Our Professionals

Meet our Hearing Professionals

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Contact Us for a Consultation

(843) 272-1486 Contact Us
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